First time flyers

Here’s a step-by-step guide to taking your first flight

Never flown before? No worries!

Whether a fear of flying has held you back, or you simply haven’t had the opportunity to take to the skies before, it’s time for your first flight. It’s best to be prepared. You’ll need to know where to go, what time you’ll need to be at the airport, and how to make the best of your time while you’re here. So let us help take the stress out of your first aeroplane journey. Here’s a handy guide to everything you’ll need to know about flying for the first time.

Tickets and passes

Book your flight online or through a travel agent. Your tickets will include:

  • The airports you are flying from and going to

  • Your flight number and the times your plane will take off and land

  • Your baggage weight allowance

  • Your check-in time. This varies between airlines and leaves enough time to check in, go through security, the departure lounge and boarding gate.

Hold baggage

These are bags like suitcases and bulky rucksacks which are too large and heavy to come into the cabin so you’ll need to check them in. Your airline’s website will be able to tell you their rules about weight allowance and you can weigh cases on your bathroom scales at home before you arrive at the airport. Baggage allowances vary between airlines and classes of travel so be sure to stay under the weight limit as you can be charged if you exceed it. Once your bags have been weighed and labelled at check-in, they will be loaded onto the hold of your plane and you’ll see them again when you land at your destination airport.

Hand baggage

If you’re going on a short trip and have only packed a small case, you might be able to keep it with you on the plane rather than checking it in. You are normally allowed to take one item of hand baggage on board but it must be below a certain weight and size. Check your airline’s website for more details. For the safety of all passengers, there are strict rules about what you are not allowed to bring with you onto an aircraft.

Arriving at the airport

East Midlands Airport has one terminal for both departures and arrivals. If you’re driving, we have a wide range of car parks including budget friendly options and parking near the terminal. You could also get someone to drop you off, get a taxi or travel by bus. If you're travelling by train, consider where you’re coming from as there are four stations near the Airport. Click here for information on ways to get to East Midlands Airport, and visit our social media channels for updates on public transport.

If you’re booked on an early morning flight, you could a stay in a nearby airport hotel? Most are very close to the terminals and some even offer park and stay deals.

Checking in

Check-in times vary between airlines. You must aim to be at the airport at least two hours before a short haul flight. You’ll need to arrive three hours before a long haul flight, or for flights with Jet2 / TUI / Thomas Cook.

Screens will display which check-in desks are processing your flight. At the desk you’ll be asked to show your tickets and your passport. They’ll weigh and tag any hold baggage and issue your boarding pass. You can’t fly without one.

You can also check-in online and print out your boarding passes at home or at the office. Then leave your hold baggage at the bag drop in the airport. If you only have hand baggage you can go to security. Click here for more information.

Security

Your safety is our priority so we need to make sure that no potentially harmful items make it onto the plane. There are strict rules in place about what you are and aren’t allowed to carry in your hand baggage. You can bring essential items such as medicine and toiletries, but please read our advice so you know how much you can bring and how to store them correctly. Making sure you are prepared will help speed up the security process. You might also be asked to have a body scan. The scanning equipment has been designed to put passengers at ease - you remain fully clothed, and it only takes a few seconds. The scanners are completely safe, and don’t use x-rays.

Waiting for your flight to depart

Once you have checked in and been through security you can head to the departure lounge where you’ll find World Duty Free, shops and restaurants to enjoy. Then it’s time to relax and unwind before your flight. Just remember to keep an eye on the information screens as they will tell you when it’s time to head over to your departure gate.

You'll find everything you need to know in our East Midlands Airport Terminal guide.

Gate and boarding

Screens in the departure lounge will display your gate number in plenty of time. Follow the signs to your gate, but some can be further away from the departure lounge, so allow enough time to get there. All gates have a seating area where you'll wait until you’re called for boarding. Keep your seat number to hand as you will be called forward by your seat or row number. You’ll be asked to show your passport and boarding card (a print out or digital version on your phone.) Then you’ll be allowed to walk through the gate to board the plane. The cabin crew will welcome you on board and show you to your seat ready for take-off.

The flight

Cabin crew are highly experienced and are there to look after you during your flight. You must give them your full attention during their safety briefing so you’ll know what to do in an emergency. Please keep your seatbelt fastened when you’re asked to do so, turn your phone onto ‘airplane mode’ and be mindful of other passengers around you. Depending on your airline and the length of your journey, you may be offered refreshments during your flight. Some airlines provide an in-flight entertainment system so you can watch movies, play games, or listen to music to pass the time.

Check out these tips for a calmer flight.

Arrivals

Once you have landed at your destination airport it’s time to leave the plane with your hand baggage. You’ll be asked to show your passport to immigration officials and then pick up your checked-in bags. Screens in the airport baggage reclaim area will display your flight number above the carousel that your bags will arrive on. After you’ve collected your baggage, you’re free to head through customs and out into the arrivals hall where your journey is complete!

One of the great things about flying abroad is getting great discounts on shopping at World Duty Free. You can stock up on your favourite perfumes, cosmetics, skincare, spirits and more before you fly. You can even shop from the comfort of your home and reserve online up to 30 days before you travel.

Useful links

Pre-book FastTrack

FastTrack

Save time and use the Express Lane at Security and Passport Control

Pre-book FastTrack

Airport parking

Get great prices on accessible parking, close to the terminal

Escape Lounge

Travel in style and relax at our exclusive airport lounge